CBO on Cost-Shifting in Healthcare

November 30, 2009

Here are some provocative comments from the Congressional Budget Office on the often-repeated health insurance industry claim that relatively low Medicare and Medicaid payment rates to providers result in high payment rates by private health insurers.  From the CBO analysis released today on the likely impact of reform legislation on commercial healthcare premiums:

The fact that private insurers pay providers higher rates, on average, than Medicare and Medicaid is not evidence that cost shifting occurs. For cost shifting to occur, a decline in the rates paid by some payers would have to lead to an increase in the rates paid by others; thus, for cost shifting from reductions in rates paid by Medicare to occur, providers would have to have initially been charging private insurers lower rates than they could have. Well-designed studies have found that a relatively small share of the changes in payment rates for government programs is passed on to private payment rates, and the impact of changes in uncompensated care is likely to be similar.  Overall, therefore, CBO’s assessment is that the legislation would have minimal effects on private-sector premiums via cost shifting.


CBO Analysis on Healthcare Premiums a Slam Dunk for Reform

November 30, 2009

I suppose that opponents of healthcare reform will focus on the one negative in the analysis released today by the Congressional Budget Office:  i.e., by 2016 individual health plan premiums would be 10% to 13% higher after reform than under current law.  To do so, however, would be a narrow and intellectually dishonest interpretation.  The CBO report in my view is the strongest statement yet on the cost benefits of reform.

First, the issue of individual premiums.  Yes, they would be higher on average, but that’s because people would be getting much better coverage.  Notes CBO:

The average insurance policy in this market would cover a substantially larger share of enrollees’ costs for health care (on average) and a slightly wider range of benefits.

Furthermore, even though premiums would be higher, most Americans wouldn’t have to pay the higher rates because of subsidies included in the reform legislation.  In fact, 57% of Americans would be eligible for subsidies, CBO notes; the amount these subsidized individuals would pay would be 56% to 59% lower than under current law.  Individual (or non-group) would account for 17% of the commercial market following reform or 32 million people — of which 18 million would be paying much less for much better health insurance.

Now here’s the big news.    According to CBO, premiums for large employers (i.e., more than 50 workers) would be unchanged or down as much as 3%.  Large employers make up 70% of the commercial market or 134 million people.  Small groups (up to 50 workers) would see premiums range from up 1% to down 2% (Note: about 12% of small groups would be eligible for subsidies; their premiums would fall 8% to 11%).  Small group makes up 13% of the commercial market or 25 million people.  

And what about all those fears of cost-shifting to the private insurance market?  CBO notes:

The effect of the proposal on premiums through changes in cost shifting seems likely to be quite small because the proposal has opposing effects on different potential sources of cost shifting, and the total amount of cost shifting in the current health care system appears to be modest relative to the overall cost of health insurance.

So to reiterate: under reform premiums for 134 million people in large groups would be flat to down, premiums for 25 million people in small groups would be flat to down, costs for 18 million people with subsidized individual plans would be down (a lot) — and costs for 14 million unsubsidized individuals would be up 10% to 13% because they’re getting much better coverage.

All of which is why the CBO analysis is a slam dunk for reformers.

Addition (Dec. 1, 9:47 a.m.):  Sorry, I failed to note that the CBO analysis specifically referred to the Senate bill.


Quote of the Day: Jeffrey Flier, Harvard Medical School

November 30, 2009

Jeffrey Flier, dean of Harvard Medical School, comments on healthcare reform in the Nov. 28 issue of The Economist:

While the legislation would enhance access to insurance, the trade-off would be an accelerated crisis of healthcare costs and perpetuation of the current dysfunctional system — now with many more participants. This will make an eventual solution even more difficult.


Venture Funds Flow to Healthcare

November 30, 2009

Dow Jones VentureSource reports that the healthcare industry attracted $2.23 billion in venture funds in 184 deals in the second quarter of 2009 — led by investment in medical devices and biotech.  While that was down 14% from a year earlier, the healthcare sector — for the first time — attracted more venture funds that the information technology sector, VentureSource says.  “Healthcare investment was the only sector to spring back to levels seen before the economic meltdown that began in the third quarter of 2008,” says Jessica Canning, director of global research for VentureSource.


NY Times on Public Plan

November 30, 2009

The New York Times had a reasonable editorial this past Sunday in support of a public health plan — while noting the very real limitations of the current proposals.

We wish the proposed public plan could be powerful enough to demand low rates from health care providers, charge much lower premiums than private plans and attract large numbers of enrollees. But neither the House nor Senate versions would have that kind of power.


Blues Feel the Blues

November 30, 2009

Carl McDonald of Oppenheimer writes of the not-for-profit Blue Cross Blue Shield plans:

While capital levels at the Blues have been fairly stable in the first half of 2009, underwriting margins have not, with the overall Blue Cross underwriting margin falling by 60 basis points, to 0.6%. Nearly half the Blues lost money on an underwriting basis in the first half of 2009. Things aren’t likely to get better in the second half of the year, either, since the Blues will be impacted by the same cost pressure hurting commercial plans right now, as well as the normal seasonality of high deductible products, while the Blues don’t have the same level of exposure to Medicare, which helped the publicly traded plans enormously in the third quarter.

McDonald projects continued rational pricing among not-for-profit BCBS plans in 2010.  He warns, however, that the proposed $6.7 billion industry tax that healthcare reform would impose on the health plan industry would wipe out all not-for-profit BCBS plan margins.


The Incredible Shrinking Managed Care Industry

November 30, 2009

There’s more bad news on the membership front for the managed care industry.  Enrollment among 19 of the nation’s leading managed care plans slid another 1% to 133.2 million in the third quarter of 2009, compared to a year earlier, according to a CRG tally.  Fully funded membership — which accounts for the bulk of health plan profits — made up about 46% of the total, down from 46.6%.  Among the various product categories, commercial PPO and fully funded HMO/POS were down, while HRA/HSA plan membership rose.  Healthcare reform should help on the membership front; although the gains are likely to come at lower margins.


Pro-Choice vs. Single-Payer

November 24, 2009

As always, Maggie Mahar has some provocative thoughts on why the debate around abortion and healthcare reform suggests that a single-payer government-run system may not be the best solution for America.

A single-payer system would have put us at the mercy of whomever happened to take control of Washington. I’m very happy to have a public plan as an option. But since I don’t know who will be in the White House in the years to come, I’m glad that government-run health care won’t be the only game in town….I want alternative insurance options, especially from nonprofits such as Kaiser Permanente. And I don’t want to find myself locked into an insurance plan run by conservatives — or Democrats — who feel they have a right to impose their religious beliefs on my access to care. 

I’m not sure I’m quite that cynical, but given the number of times I’ve been disappointed, maybe I should be.


The Challenge of Controlling Healthcare Costs

November 23, 2009

I called Harvard Medical School’s David Himmelstein, M.D., last week to talk about his latest research report — the one suggesting that there’s no evidence that wiring hospitals for computerized order entry and electronic medical records saves money.  Or to quote from the report, published in the The American Journal of Medicine:

As currently implemented, hospital computing might modestly improve process measures of quality but does not reduce administrative or overall costs.

I tend not to be too cynical about health IT’s promise because in general I’m a believer.  But as Himmelstein points out, “We’ve been hearing it’s going to happen any time now for 45 years, but it’s not in the foreseeable future.”  The rub, as many who follow the issue closely know, is around hospital payments and incentives.  “What kind of hospital administrator in their right mind would install a system that reduces billings?” Himmelstein wonders.

Shift gears now to wellness and disease management.  Again, I’m a believer in helping people get healthy, stay healthy and better manage chronic conditions.  It makes intuitive sense.  Again, however, there’s scant evidence of cost savings.  That was the finding of CMS a year ago in its analysis of the Medicare Health Support disease management pilot program.  It was also the finding of benefit consultant Milliman in evaluating employer disease management and wellness initiatives.

All of which brings us to healthcare reform and the hope that legislation will bring significant savings.  I’ve been skeptical.  So have others.  (See John Cassidy’s recent New Yorker piece titled, Some Vaguely Heretical Thoughts on Health-Care Reform).  Himmelstein is downright dismissive.  Just to be clear, Himmelstein is a self-described member of the “radical left” who favors single-payer healthcare.  So these aren’t the views of a conservative ideologue out to kill reform or the claims of some hyperbolic health insurance industry report. 

“The mechanisms in the bills around cost controls are a joke,” he says.   These include advisory councils on Medicare payment policies; the notion that scheduled cuts to Medicare provider payments will actually stick; payment reforms including risk-adjusted capitation; and the watered down public health plan — all of which Himmelstein says are “smoke and mirrors.” 

Or as the Congressional Budget Office said of the President’s Independent Medicare Advisory Council, “Achieving large reductions in projected spending would require fundamental changes in the financing and delivery of health care….In CBO’s judgment, the probability is high that no savings would be realized.”  At most, CBO said, savings from the President’s council would be $2 billion over 10 years.

Himmelstein’s solution to all this is the same as mine: a highly regulated public-private insurance market or single-payer healthcare.  “Those are the only conceivable ways to make it work,” he says.  So let’s be clear: I support this round of reform (including both the Pelosi and Reid bills) but this is just an incremental step — the consequences of which will have to be dealt with at a later date.


Eye on Managed Care Stocks in Wake of Senate Healthcare Reform Vote

November 23, 2009

We’ll be keeping a close eye on managed care stocks today in the wake of the historic Senate vote to allow the Patient Protection and Affordable Care Act to proceed to the floor for debate.  Should be a rocky one.

Update, 9:52 a.m.: A strong opening for managed care stocks, with top MCOs up an average of about 2.5%.  Looks like investors weren’t surprised or fazed by the Senate vote and had already built its impact into share prices.

Update: 10:05 a.m.: MCO stocks may have benefited from earlier news that J.P. Morgan has gotten more upbeat on the managed care sector and has upgraded both WellPoint and Cigna to buy.


Quote of the Day: Sen. John Kyl (R-AZ)

November 23, 2009

Senate minority whip John Kyl (R-AZ) — just prior to the historic procedural vote in which the Senate favored by 60-39 allowing the Patient Protection and Affordable Care Act to proceed to the floor for debate:

“Any senator that votes for this bill has to know that there’s a 97% chance that this bill ends up passing.”

I don’t know about the percentage, but I’d have to agree this vote suggests that healthcare reform – for all the flaws in both the Senate and House bills — is actually going to happen.


Healthcare Vote on Saturday, Football on Sunday

November 20, 2009

Should be a fun weekend: an important procedural vote on healthcare reform in the Senate on Saturday, followed by the Giants-Falcons game on Sunday.  The Senate will need 60 votes (i.e., every Democrat) to bring the healthcare bill to the floor, and given the recent play of the Giants defense the team will need to score nearly that much to win.  While neither is guaranteed, I’m betting Senate Majority Leader Harry Reid (D-NV) gets the votes he needs.  I base this on nothing in particular except the gut feeling that in the end the Democrats will fall into line.  (Update: The Dems indeed fell in line with a final vote of 60-39).

The Senate bill received a favorable scoring from the Congressional Budget Office, which stated that it would cost $848 billion over 10 years without adding to the federal budget deficit.  In fact, CBO said, the bill would reduce deficits by $130 billion over 10 years.  It’s important to note, however, that politically difficult cuts in Medicare payments are assumed in the scoring.  The bill, which would take effect in 2014, is expected to reduce the ranks of the uninsured by 31 million over 10 years; however, about 24 million people would remain uninsured, including about 8 million illegal aliens, CBO said.  About 25 million people would purchase insurance through an exchange, CBO said, while an additional 15 million would be added to Medicaid and CHIP.  Medicaid eligibility would be raised to 133% of the federal poverty level and include childless adults.  Only 3 million to 4 million people would choose the public health plan, CBO said. 

It’s not perfect legislation by any means, and I still don’t believe claims the bill will control costs.  But it’s time to take sides and so I say…Go Harry!  Go Giants!


Quote of the Day: Sen. Harry Reid (D-NV)

November 20, 2009

Sen. Harry Reid (D-NV) during his announcement of the Senate healthcare reform bill.

This past year, 750,000 Americans filed bankruptcy.  Over half of these bankruptcies dealt with healthcare costs.  More than half of the people who filed bankruptcy because of healthcare costs had insurance.


Annual Enrollment in Health Exchanges Could Mitigate Adverse Selection, Perry Says

November 20, 2009

One of the valid concerns the health insurance industry has with healthcare reform is that the penalties in the individual mandate are so small, healthy people will simply wait until they are sick before buying coverage — a formula for adverse selection.  Matt Perry of Wachovia notes, however, that the Senate bill helps mitigate the risk:

The new Senate bill would create an annual open enrollment period for the purchase of insurance and would not allow purchase of insurance outside this period, save for exceptions. This would mitigate the adverse selection problem by not allowing people to wait until they’re sick to buy coverage.

The House bill contains a similar provision.


SXC Health Solutions Enjoys Gains

November 20, 2009

I had the opportunity to speak with SXC Health Solutions chief executive Mark Thierer at the Nasdaq Market Site in New York this week.  Shares in SXC have nearly tripled this year on gains in the company’s pharmacy benefit management and PBM technology segments.  It’s still a “small” PBM relative to the big three — CVS Caremark, Express-Scripts and Medco.  So the only question is what, if any, limits are there to the company’s growth potential.  Thierer offers his outlook.


Who’s Afraid of a Public Health Plan? — Part Deux

November 19, 2009

According to a Congressional Budget Office estimate, the public plan proposed in the Senate healthcare reform bill would attract just 3 million to 4 million enrollees.  As previously reported, the House bill’s public plan would attract about 5 million enrollees.  Like the House bill, the Senate bill would require the public plan to negotiate rates — limiting its ability to keep costs and premiums low; i.e., the public plan would have premium rates comparable to private plans, CBO says.  The Senate bill would also allow states to opt out of offering the public option; CBO figures about one-third of states would opt out.  In both bills, CBO says, the public plan would end up with the sickest, costliest members because it wouldn’t manage utilization as tightly as private plans.  So why are we arguing about the public plan?


Aetna To Cut About 1250 Jobs or 3.5% of Workforce

November 19, 2009

No big surprise here.  With Aetna focused on profitability over membership growth (see prior post), the company has to get its cost structure in line.  The latest job cuts (625 taking place immediately and a similar number expected early next year)  are top of a cutback of 1000 jobs announced in December 2008.  Aetna had about 35,500 employees before yesterday’s announcement.  The company will take a $40 million after-tax charge in the fourth quarter and further charges are expected after next year’s cuts.  Aetna noted in an SEC filing:

These actions are consistent with Aetna’s goal of aligning its cost structure with its membership outlook for 2010 and are in preparation for the impact that health care reform and regulatory changes may have on our business.

Shares in Aetna are down nearly 3% in late morning trading.  But don’t forget that the market overall is taking a hit today and that managed care stocks overall may be experiencing a selloff following last night’s release of the healthcare reform bill by Senate Majority Leader Harry Reid (D-NV), which includes a government option.


Another Way to Think About CVS Caremark’s PBM Prospects

November 19, 2009

UBS analyst Steven Valiquette has initiated coverage on the pharmacy benefit management sector, with buy ratings on the big three — CVS Caremark, Express-Scripts, Medco – and a neutral rating on SXC Health Solutions.  Valiquette also provides some perspective on CVS Caremark’s PBM growth prospects at a time when the company has struggled to retain business.

The best metric available to track the overall profitability of each PBM company (and compare it to other companies in the sector) is EBITDA per script….It is interesting to note that CVS Caremark is the most profitable company in the sector on this metric, which means it could be more difficult for the company to grow relative to the other companies in the space. On the flipside, Medco and Express Scripts should be able to use the CVS Caremark profit levels as a pricing umbrella to further enhance profitability within their overall book of business.


McDonald Says Kill Senate Health Bill

November 19, 2009

I’ll have more later on the healthcare reform bill released yesterday by Senate Majority Leader Harry Reid (D-NV).  While some Wall Street analysts took a measured tone (Christine Arnold of Cowen called it a “modest improvement” over the most recent Senate Finance Committee version), Oppenheimer analyst Carl McDonald came out with a strongly worded commentary on why the bill is bad for the insurance industry and should be killed:

There’s so much wrong with the Senate health reform bill introduced Wednesday evening it’s hard to know where to start. Putting the stocks aside for a minute, the bill is bad policy, because it does very little to control health care costs, and the weak individual mandate gives most people no reason to buy expensive insurance until they are already sick, since the penalties are so modest…For the insurance industry, there’s a litany of troubling news, including a government run plan, the weak mandate, a 3 to 1 pricing band on community rates, and a cap on profits and administrative costs. On a positive note, most of the changes wouldn’t be implemented until 2014.  The stocks probably won’t react well on Thursday to this legislation, but the good news is that this bill seems to have little chance of securing the 60 votes necessary for passage without major modifications, and the inclusion of a government run plan remains the biggest sticking point.


Public Plan Front and Center Again

November 16, 2009

McDonaldpublicplan110409The public health plan is once again front and center in the healthcare reform debate — included in legislation passed by the House and still on the Senate’s radar. Will the public plan survive? Carl McDonald of Oppenheimer and Carl Mercurio of CRG comment.


Medicare Advantage Group, PPOs To Grow, Gorman Says

November 11, 2009

johngormanIn case you missed our prior post, this video interview of John Gorman of Gorman Health Group outlines which segments of the Medicare Advantage program are fading and which are poised for gains. From the Oppenheimer Healthcare Conference in New York, Nov. 4, 2009.


Health Plan 3Q09 Results Mixed

November 9, 2009

The health insurance industry posted mixed results in the third quarter of 2009, with Medicare lines delivering solid HWRloggperformance while commercial and Medicaid lines struggled. In this video, Carl McDonald of Oppenheimer and Carl Mercurio of CRG comment. From the Oppenheimer Healthcare Conference in New York, Nov. 3, 2009.


House Makes History, Passes Healthcare Reform Bill

November 9, 2009

Healthcare reform still has a way to go, and there are a lot of flaws even in the more liberal House legislation.  But no matter which side you’re on, you have to admit the House vote in favor of healthcare reform is historic.  Scott Fidel of Deutsche Bank comments:

While passage of the House bill was a milestone for HC reform, the real surprise was probably how close the vote ended up being; the Dems had almost no margin for error in the final vote. We saw two noteworthy political themes emerge from the vote. First, a number of “Blue Dog” Democrats ended up voting in favor of the bill, thus once again proving that while they advertise themselves to the public as independent “fiscal conservatives”, they typically end up voting along straight party lines. The second theme is that the abortion issue is emerging as one of the real potential areas of controversy in the reform process, along with the public plan. Indeed, Speaker Pelosi needed to make an important last minute concession around abortion to get the approval of certain pro-life Dems. We suspect we haven’t heard the last of the abortion issue as it relates to health reform.


AARP, AMA Support House Version of Healthcare Reform

November 6, 2009

Both the American Medical Assn. and AARP announced yesterday their support for the House version of healthcare reform, and to me this is a big deal. 

Seniors enrolled in Medicare Advantage plans will almost certainly face benefit reductions or higher premiums following reform because of funding cuts to the program.  The cuts may be fair and justified, but that doesn’t mean there won’t be a backlash among the 10 million or so seniors enrolled in Medicare Advantage plans (I called AARP for comment, but didn’t hear back by presstime).  AARP’s support means the organization will be on the front lines educating members why reform is necessary and why it’s good for the 50-plus crowd.  Says AARP:

Today’s endorsement marks the first time in this legislative battle that AARP has put its full weight behind a comprehensive health care reform package. In the coming days, AARP will be informing its members about the health care reform package through its publications, paid advertising and more than 5 million calls and e-mails to its grassroots activists.

AARP notes the House bill would eliminate the Medicare Part D donut hole and allow the government to negotiate drug prices (two things I’ve been calling for since the Part D program’s inception), strengthen the financial status of the Medicare trust fund, expand preventive care for Medicare, lower insurance costs for AARP individuals age 50 to 64 (i.e., those not yet eligible for Medicare) and create a voluntary long-term care insurance program.  That’s a pretty good sell; that said, there will be seniors in Medicare Advantage plans who need convincing.

As for AMA, it’s support of the House legislation is tied to the Medicare payment fix for physicians — which is actually a separate bill from the reform legislation.  In other words, docs are signing on in exchange for not having to deal with the perennial issue of looming cuts to physician payments from Medicare.  So the question is will AMA still support the House bill if it doesn’t get the physician fix?  AMA doesn’t offer a clear answer.  But healthcare attorney Bruce Merlin Fried of Sonnenschein, Nath & Rosenthal does: he says AMA won’t get the fix, but will still end up supporting the legislation.


Is Tom Ryan’s Dream at CVS Caremark Crumbling?

November 5, 2009

I hate to say I told you so, but back in 2006 when CVS announced the acquisition of Caremark I wrote in an opinion piece “history has shown time and again that the marriage of a pharmacy benefit manager like Caremark with a drugstore chain or drug manufacturer is a formula for disaster.” 

Shares in CVS fell 20% today after the company announced another $2 billion in lost business at its Caremark PBM unit — which means the company won’t hit it’s 2010 profit targets.  In fact, the company expects operating profits at the PBM unit to fall 10% to 12% in 2010.  Contract losses included Chrysler, Coventry and Horizon Blue Cross Blue Shield of New Jersey (Clarification, Nov. 11, 2009: CVS Caremark lost the contract to serve the New Jersey state health benefit plan PBM business through Horizon, but maintains Horizon’s commercial PBM business).  The company also took a big hit from losses in Medicare Part D membership.  CVS chairman Tom Ryan continued to defend the combined retail-PBM model during a conference call with Wall Street analysts, noting “if you look at these contracts that we lost, none of them was because of the model.”  Instead, he blamed the losses on varying reasons, including price, service and the company’s marketing message.  But Wall Street has its doubts.  Notes Matt Perry of Wachovia:

The negative share price reaction is due to obvious disappointment in the 2010 outlook, but also due to broader questions about the company’s integrated retail pharmacy and PBM model.  Since the merger, the PBM segment has underperformed its peers dramatically. We had thought that performance was stabilizing as 2010 approaches, but we were wrong. CVS continues to lose PBM contracts to Medco and other PBMs. With a shrinking PBM customer base, management must show a plan to stabilize the business.

Or as a frustrated Robert Willoughby of Bank of America said on the call, “How do we look at the revised PBM outlook as anything but proof that no real synergy does exist here?…Does it make more sense to spin the thing now?”  Selling the PBM unit now makes additional sense, Willoughby suggests, given that the company also announced on the call the retirement of Caremark president Howard McLure.  Ryan, who says a PBM spin-off isn’t in the cards right now, will serve as interim head of Caremark.  The company also named Len Greer senior vice president of marketing; he was most recently with Aetna’s ActiveHealth.

“The Caremark message doesn’t always fit what the client wants to buy,” says Michael Jacobs of benefits consulting firm Buck Consultants.  That sales message — which Ryan admits needs to change — has stressed the company’s Maintenance Choice product, which is designed to drive traffic to CVS stores in part by making 90-day prescriptions available at retail and offering price breaks.  “They kind of left their PBM message as secondary,” Jacobs says.  The problem is Maintenance Choice is a niche product, Jacobs says, at best attracting 10% to 20% of the market.

Get the picture?  Tom Ryan has this grand vision of changing the way healthcare is delivered by integrating drugstores, pharmacy benefits and other services like retail clinics.  Then the company gets so wrapped up in the CEO’s vision that they mismanage the core PBM business, sinking company profits.  Now they need less vision and more back-to-basics.  Hardly the revolution Ryan articulated.  Btw, for those of you having trouble sleeping, below is my original opinion piece on the CVS-Caremark merger

Investors Still Aren’t Buying a CVS-Caremark Merger, and Frankly Neither Are We

by Carl Mercurio (originally published Nov. 15, 2006)

It’s been nearly two weeks since CVS Corp. (Woonsocket, RI) announced a definitive agreement to merge with Caremark Rx Inc., and investors still aren’t embracing the concept.  Shares in both companies are down since the deal was made public on Nov. 1.

The speculation on Wall Street is that investors don’t like the deal because it is a “merger of equals,” rather than a clearly defined acquisition of Caremark by CVS.  Others complain that Caremark is selling out when its shares are somewhat depressed—and worse selling out to a company with a slower rate of growth and a lower rate of return.  Still others fear that Caremark chief executive Mac Crawford is in a panic that the introduction of $4 generics from Wal-Mart and other trends driving down drug prices will cut into company profits (he says these developments had nothing to do with the deal).

All of the above are viable investor concerns.  I’ll add another.  The deal is a dumb idea.  Am I being too cavalier?  All right, then here are three more grounded reasons:

1.  History has shown time and again that the marriage of a pharmacy benefit manager like Caremark with a drugstore chain or drug manufacturer is a formula for disaster.  Strategic conflicts abound.  PBMs make their living trying to control drug costs. Drugstores and pharmaceutical companies make their living selling drugs.

In the 1990s, drug makers Eli Lilly and SmithKline lost billions of dollars in disastrous PBM deals.  Drugstore chain Rite-Aid lost hundreds of millions of dollars acquiring—and later selling—a PBM operation.  Another bought and sold PBM—Medco Health Solutions—was saddled with $1 billion in debt as part of its separation from drug maker Merck & Co.  Medco was also forced to keep pushing the drugs of Merck for years or face stiff financial penalties.

A merged CVS-Caremark would have to address strategic conflicts of its own.  Can the merged entity successfully push mail order drugs through Caremark and retail drugs through CVS outlets, including 90-day retail scripts?  How would a merger affect Caremark’s relationship with other drugstores in its network and CVS’ relationship with other PBMs?  CVS chairman and chief executive Tom Ryan argues that the company already has a PBM operation and has dealt with these conflicts before.  That’s true, but nowhere near on the scale of what’s involved with the Caremark deal.

2.  The potential for huge revenue growth through the introduction of new products and services—touted by Ryan as a central driver of the merger—is a pipedream.  I must confess to smirking as Ryan listed some of the benefits of the merger on a conference call with investors and Wall Street analysts.  Members who want mail order scripts but also want to talk to a retail pharmacist first will have that option, he said.  Members will be able to have 90-day mail scripts delivered to retail outlets instead of their home.  They can also pick up starter doses of 90-day mail drugs at retail outlets.

Conveniences to be sure, but is this the stuff of big revenue growth?  In fairness, Ryan may have been playing things close to the vest; although he tipped his hand a bit when he said one goal will be showing clients how appropriate drug utilization can reduce overall medical costs (read: push more drugs).  But the fact is that a combined CVS-Caremark will still have to compete in the same cutthroat retail and PBM markets against the same tough competitors.  I see little in this deal that significantly enhances the ability of these two companies to win new business in their respective markets.

3.  Finally, the success of the CVS-Caremark merger will hinge on the ability of the combined organization to own the patient experience—a tricky proposition.  Ryan had already signaled his intention to build out CVS’ healthcare capabilities through the acquisition of MinuteClinic, which operates about 100 mini clinics in various retail locations including CVS stores and plans a big rollout next year.  Nurse practitioners at the clinics treat a handful of relatively minor conditions, such as bronchitis, sinus infections, and pink eye for $49 to $59 per visit.  It sounds like a good idea, but as healthcare analyst Efrem Sigel points out, “Never underestimate the difficulty of delivering cookie-cutter health services to consumers in mass market volumes.”

One positive of a CVS-Caremark merger is the prospect of annual cost savings of $400 million through operating efficiencies and purchasing clout. That’s a significant number, but to put it in perspective, the savings will equal about 0.5% of organization’s combined revenues of $75 billion.  That’s a smaller percentage than the savings Anthem and WellPoint targeted—0.7% of combined revenues of $36 billion or $250 million—when they merged in 2004 in the biggest deal in managed care history.

But then this deal isn’t supposed to be about cutting costs.  It’s supposed to be about changing the way healthcare is delivered by giving customers what they want and dramatically increasing revenues and profits in the process.  To get there, Ryan and company better have a few tricks up their sleeves.


Follow

Get every new post delivered to your Inbox.