Outlook for Medicaid Health Plans Is Strong

March 31, 2009

In this week’s installment of Healthcare Week in Review, Oppenheimer analyst Carl McDonald and I discuss the prospects for Medicaid health plans.  As bad as things look for Medicare plans, McDonald says, that’s how good they look for Medicaid plans.  From the Nasdaq Market Site in New York.


4 Ways Health Insurers Can Win Against a Public Plan

March 27, 2009

Let’s assume, for argument’s sake, that a government-run health insurance option is part of the healthcare reform package that ultimately gets enacted (note: this also assumes that any healthcare reform package gets enacted).  The health insurance industry is worried that the government plan will siphon off business.  Well, I know four things health insurers can start doing right now to ensure they win big even in the face of a government option. 

1. “Developing products and services that improve the quality of health care and help control rising benefits costs.” 
 
2. “Providing members with access to convenient tools and easy-to-understand information that can help them make better-informed decisions about their health and financial wellbeing.”

3. “Introducing new levels of transparency to the health care system.”

4. “Pioneering new ways to focus on wellness and prevention programs.”

Coincidentally, these four quotes appeared in Congressional testimony given this week by Aetna chairman Ron Williams, pointing to investments his company is making to positively impact the physical and financial health of its customers.

Williams, like the rest of the insurance industry, is still against the government-run option.  But he has mapped the road to success: it’s called innovation.


Dear Health Insurance Industry: Can You Get to 5.5%?

March 27, 2009

Health insurers opposed to the Obama Administration’s plan for a government-run health insurance exchange for individuals and small businesses should give a careful read to this month’s Congressional testimony by Karen Davis, president of The Commonwealth Fund.

Davis cites research suggesting that a healthcare exchange, along with other reforms, “could slow the growth in national health spending from a 6.7% annual rate of growth over the 2010–2020 period to 5.5%.”

The result would be $3 trillion in savings through 2020.  Employers alone would save $231 billion, state and local governments $1 trillion, and households $2.3 trillion (or $2300 per family in the year 2020 alone).  Furthermore, she notes, the number of uninsured would drop to less than 1% of the population by 2012.

These are the kind of numbers that get people’s attention. 

I spoke to Davis this week, and the challenge she threw down to the health insurance industry was basically as follows: Can you get to 5.5%?  In other words, can the insurance industry control costs?  Considering that managing costs is supposed to be among the industry’s reasons for being, you’d think it would have a ready answer.

What exactly would a government-run insurance option look like?  Below is a chart included in Davis’ testimony showing what the benefit design might include.  Also below, a couple of additional Commonwealth Fund charts on projections for healthcare costs and the uninsured before and after reform.

cmwfexchangebenefits1cmwfhealthcosttrendscmwfuninsuredtrends


500 Ideas to Fix the Pharmaceutical Industry

March 27, 2009

The pharmaceutical industry is experiencing a serious innovation deficit. 

It’s not all the industry’s fault.  After all, it’s very difficult to discover a new drug.  Finding one that deals with the various causes and conditions associated with chronic diseases like diabetes, heart disease, cancer and Alzheimer’s a is a huge challenge.

So the industry strives for important, if incremental, progress: e.g., eradication of acute infectious diseases and duodenal ulcers, increased survival rates for blood and lymph cancers, reduced incidence of coronary heart disease through use of statins.

What more can be done?  What’s needed is a system that fosters exploration and development of new and important scientific observations. 

The truth is that we can no longer rely on large organizations with thousands of scientists who have little room for creativity and serendipity among their ranks.  While the National Institutes of Health is an excellent organization, its scientists often lack the knowledge of the drug development process to push a new drug idea forward.  More and more universities are involved in biotech start-ups, but only few have the wherewithal to pull it off.  Nor can we rely on investors to provide biotech funding in these difficult economic times.

Here is where government should step in with vigor.  I suggest a “500 new drug ideas” initiative through NIH in which 500 start-up companies are granted $1 million each for drug development.   

This is exactly the type of effort needed to foster innovation, allowing plenty of room for serendipity to kick in.  The initiative would also create thousands of jobs with a relatively modest investment.  Furthermore, many potential cures, now languishing in under-funded start-ups, might have a chance to see the light of day. 

We need only to get five new drugs (perhaps even fewer) out of this investment to make the initiative worthwhile.  With large chunks of recent government spending going to failed or underperforming institutions, this combination of potentially winning drugs and economic benefit (i.e., jobs) is a no-brainer.


Everyday Health is Top Health Site

March 26, 2009

Interesting data from Nielsen Online showing consumer use of top healthcare web sites, compared to consumer use of top social networking communities.  CRG has a study coming out on the topic shortly. 

top-10-online-health-sites1top-10-online-communities1


McDonald on the Aetna-Humana Rumors

March 26, 2009

In our weekly video with Carl McDonald of Oppenheimer, we discuss the rumors that Aetna might be interested in acquiring Humana.  From the Nasdaq Market Site in New York.


News Flash: Health Insurers Oppose Government-Run Plan

March 25, 2009

This is the battle we knew the health insurance industry would fight, so it’s no surprise to see it in black and white. 

“Creating a new government-run plan would thwart the ability of the health care sector to implement meaningful delivery system reforms, exacerbate the cost-shift from public programs to consumers and employers in the private market, and destabilize the employer-based system. In fact, studies show that more than 100 million people who currently have private coverage would move to the new government-run plan.”

So writes Karen Ignagni, chief executive of America’s Health Insurance Plans, and Scott Serota, chief executive of the Blue Cross Blue Shield Assn., in a joint letter March 24, 2009, to ranking members of the Senate Finance and the Health, Education, Labor and Pension committees.

The government-run plan in question is part of Obama’s healthcare reform package to reduce the number of uninsured in America.  Health insurers oppose it because, well, 100 million people might pick it over a private health plan.  Instead, the industry favors tax credits to help people buy insurance along with Medicaid and the expansion of SCHIP.

In exchange for no government plan, the industry is willing to guarantee it will provide insurance to anyone regardless of health status.  It will also “phase out the practice of varying premiums based on health status in the individual market.” 

The industry only asks for a mandate requiring every individual to purchase health insurance.  It also wants to reserve the right to vary premiums based on age, geography, family size and benefit design, and to provide discounts for people who don’t smoke and participate in wellness and disease management programs.

Of course, I’m willing to bet the insurance industry would cave in on nearly all these conditions if it could vanquish the government-run option for the uninsured.  The problem is, I also think the government-run option is as close to non-negotiable as you can get for the Obama Administration.

So it’s going to be interesting to see who wins this showdown.  Right now, it’s advantage Obama.  The very fact that the industry keeps suggesting compromises suggests it’s nervous.  But I wouldn’t count out the insurance lobby; it’s pretty savvy.

My take on the government-run option is “why not?”  As I wrote in an opinion piece in 2007: “Managed care plans have always maintained that their products are better than government-run programs (e.g., the industry has long argued that Medicare HMOs are superior to traditional Medicare).  So the industry should welcome an opportunity to go head-to-head with any public plan.  Health plans that can’t compete on a level playing field deserve to be shown the door.”


Leerink Cautious on Managed Care

March 24, 2009

Caution is the watchword as Leerink Swan initiated coverage on the managed care industry with a buy rating for Aetna and a sell rating for WellPoint.  Leerink was neutral on a handful other other managed care companies, including Cigna, Coventry, Humana and UnitedHealth.  Here are some key quotes from the Leerink research report by analysts Jason Gurda and Nell Bhalodkar. 

“We are cautious on the outlook for managed care stocks over the next year as we believe a deepening recession will increase concerns about commercial enrollment trends, investment portfolios, and hospital cost shifting.” 

“While we anticipate continued near-term stabilization in underwriting margins, we are cautious longer-term as we believe commercial utilization rates are unlikely to change…and that it will be difficult for the managed care industry to remain disciplined on pricing.”

“Near term we believe potential compromises on healthcare reform could be a positive for Medicare Advantage.  However, as the year progresses, we believe rapidly widening deficit projections will raise the threat of broad Medicare and Medicaid cuts in 2010.”

“The outlook for Medicaid plans is mixed…On a positive note, we anticipate significant increases in membership as a result of the recessions and the stimulus package. However, state finances remain extremely fragile, and we believe that the outlook for pricing is uncertain.”

Aetna “has demonstrated better execution in gaining market share and growing operating earnings than most of its peers….Aetna is the only company in the group that we believe will increase its commercial enrollment growth during 2009.”

“WellPoint has experienced several issues related to the integration of previous acquisitions, including inadequate pricing in 2008….We
are somewhat concerned about the company’s ability to rapidly identify and respond to new cost trend developments.”


The Cost of the Uninsured

March 24, 2009

Interesting report from the Center for American Progress Action Fund on the cost of the uninsured (based on an update of data originally published in 2005 by FamiliesUSA).  The data suggest that 8% of healthcare premiums (or $410 individual, $1100 family) is the result of providers shifting costs to the insured in order to provide care for the uninsured. 

uninsuredchart


The Toughest Issue in Healthcare Reform

March 20, 2009

From “Achieving Responsible Health Care Reform … and Getting It Right,” a speech by WellPoint chief executive Angela Braly, March 17, 2009, Town Hall Los Angeles.

“In the midst of all the talk about reforming health care, it’s easy to forget that we’re talking about more than just policy.

“We’re talking about people’s lives. We’re talking about people’s families…and it does get emotional at times.

“I remember back in the 1990s, when legislatures in ten states mandated that regulated insurers had to provide autologous bone marrow transplants, or ABMT, as a benefit to our members.

“This was a controversial treatment for some forms of breast cancer, because there was a lack of clinical evidence pointing to its effectiveness.

“Only some women were eligible for this experimental procedure. But it gave people hope that their moms, or sisters, or aunts, or wives might have found a way to beat cancer.

“It was an extremely painful procedure and hundreds of women went through it.

“But in the end, studies showed that it failed to bring about any improvement in their conditions–meaning the pain, the suffering, the cost, the disappointment … was all for naught.

“Stories like this remind us that people will pay anything, do anything, and try anything…if they think it will help them or their loved ones get healthy.

“But it’s not always about not providing a benefit.

“Our research shows that when we provide a very expensive set of specialty drugs to people with MS, they can avoid hospitalization and other devastating consequences of the disease. Their costs are lower too.”


MedPac, Medicare Advantage and a Glimmer of Hope

March 20, 2009

I really had to look hard to find hope for Medicare health plans in the March 17 Congressional testimony of Medicare Payment Advisory Commission chairman Glenn Hackbarth.  I found a glimmer.

But first, the big picture.  Hackbarth’s testimony summarizes MedPac’s March 2009 report to Congress on the Medicare Advantage (MA) program.  The report reiterates that the MA program on average costs more to deliver the same benefits as traditional Medicare.  That’s not news.  Nor is it a good thing, considering the whole point of having private health plans in Medicare is that they’re supposed to be more efficient than a government-run program.

On average, MA plans cost 2% more just to provide the same benefits as traditional Medicare.  But MA plans are actually paid 14% more (this is the 14% subsidy Obama wants to end), with the extra funds supposed to go for additional benefits.  Unfortunately, part of the extra money simply goes to providing traditional Medicare benefits.  

Said another way, MA plans on average receive $103 per member per month more than traditional Medicare would spend on the same member.  Only $79 PMPM goes to enhanced benefits.  So every additional dollar in MA plan benefits costs taxpayers $1.30.

I’m not up to the glimmer of hope part yet, so hang in there.

Of the four types of MA plans (HMO, Local PPO, Regional PPO, and Private Fee-For-Service), the least efficient is PFFS.  PFFS plans receive $114 PMPM in additional payments, but deliver a paltry $35 in additional benefits.  That means every additional dollar in PFFS plan benefits costs taxpayers $3.26. 

MA plans have always tried to justify the additional payments by arguing they provide additional benefits.  They do, but not enough to justify the cost. 

“Overwhelmingly these benefits are not financed out of plan efficiency, but rather by the Medicare program and other beneficiaries, and at a high cost,” Hackbarth said.

This is a long way of saying that on average there is no economic justification for Medicare PFFS plans.  The same is true on average for Medicare PPOs.

Now for the glimmer of hope.  Hackbarth’s numbers show that MA HMOs actually do deliver efficiencies and on average are capable of providing the same benefits as traditional Medicare for 98% of the cost. 

MA HMOs receive $99 PMPM in additional payments, but deliver $102 in additional benefits.  In other words, every additional dollar in HMO plan benefits costs taxpayers $0.97.   That’s three cents on the dollar in additional benefits through efficiencies or $3 PMPM.  It’s not much to hang your hat on, but it’s something.

Of the 10 million MA enrollees, about 6.6 million are in an HMO.  Only 2.3 million are in a private fee-for-service plan, while 1 million are in a local or regional PPO. 

Unfortunately, PFFS has been a growth product.  That will change assuming the subsidies are eliminated.  And I expect there will be a fair number of health plan exits from markets and product lines. 

As for Medicare HMOs, the question is whether they will still be able to attract members by offering $3 in additional benefits per member per month, as opposed to $79 in additional benefits largely funded by taxpayers.


Japan’s Universal Healthcare System Shows Cracks

March 18, 2009

You need a subscription to the McKinsey Quarterly to read the whole report, but below is the preamble:

“On the surface, Japan’s health care system seems robust. The country’s National Health Insurance (NHI) provides for universal access. Japan’s citizens are historically among the world’s healthiest, living longer than those of any other country. Infant mortality rates are low, and Japan scores well on public-health metrics while consistently spending less on health care than most other developed countries do.

“Yet appearances can deceive. Our research indicates that Japan’s health care system, like those in many other countries, has come under severe stress and that its sustainability is in question.  The conspicuous absence of a way to allocate medical resources—starting with doctors—makes it harder and harder for patients to get the care they need, when and where they need it.  A vivid example: Japan’s emergency rooms, which every year turn away tens of thousands who need care. Furthermore, the quality of care varies markedly, and many cost-control measures implemented have actually damaged the system’s cost effectiveness.”


How Would I Fare in a Jon Stewart Interview?

March 16, 2009

Answer: Probably not too well.

Now that Jon Stewart of the Daily Show has (quite fairly) stuck it to CNBC and Mad Money host Jim Cramer for among other things failing to predict the market implosion (see video here), I’ve been doing a little soul-searching myself. 

The team here at CRG (i.e., mostly me) had projected that managed care profits would rise about 20% in 2008.  Instead, they fell off a cliff.   There were indeed signs that a downturn was overdue, as I pointed out in a 2007 opinion piece (see below). 

Countering these signs, state insurance department data continued to show strong profit growth among HMOs.  Furthermore, our annual nationwide survey of employers and health plans showed that premium rate increases were steady and mirrored historical cost trends.

Only higher-than-expected increases in medical costs coupled with some poor forecasting on the part of health plans could turn things sour.  Throw in investment losses tied to falling markets and some other unexpected blow-ups….well, you get the idea.

Bottom line: There was enough evidence to suggest managed care plans would have another good year and enough to suggest as I did in my 2007 opinion piece that there were concerns. 

Too bad I went with ”another good year” of 20% profit growth.   ”I coulda been a contender, instead of a bum, which is what I am!”

***

When Is a Trend a Trend?  Thoughts on the Insurance Cycle

by Carl Mercurio (Originally published, May 3, 2007)

The 2007 managed care earnings season officially began on April 17 when UnitedHealth Group (Minnetonka, MN) released first-quarter financial results.  Since then, managed care stocks are down 5.5%. 

The only winners over the period from April 17-May 1 were Aetna Inc. (Hartford, CT) and Cigna Corp. (Philadelphia), two companies with something in common.  Both reported declines in medical costs as a percentage of premiums (i.e., medical cost ratio) for the first quarter.  That means premiums generally speaking rose faster than medical costs—the single most important measure of a health plan’s financial success.

With the exception of shares in Sierra Health Services (Las Vegas, NV), which were flat, shares in all the other major managed care plans are down since April 17.  Shares in Medicaid plans like Amerigroup Corp. (Virginia Beach, VA), Centene Corp. (St. Louis, MO) and Molina Healthcare (Long Beach, CA) were the hardest hit, but the fallout included industry giants UnitedHealth and WellPoint Inc. (Indianapolis) as well. 

And in most cases the culprit was an unexpectedly high medical cost ratio.  It’s a pretty safe bet that a rising medical cost ratio—short of a change in business mix or other factors that explain the increase—will put a damper on a health plan’s stock.  When the increase is unexpected, Wall Street freaks.

The $64,000 question is whether the recent MCR run-ups are limited to company-specific issues, or whether they indicate an industry-wide increase in the price and/or utilization of medical services.  The former means the problem is isolated—a one-time or short-term aberration.  The later means the entire health insurance industry may be sucking wind.

Ebbs and flows in industry-wide MCRs used to be called the insurance or underwriting cycle.  Prices rise to cover costs (an up cycle) and then fall as plans price to win share (a down cycle).  The concept has fallen out of favor.  Industry executives and Wall Street analysts have declared the underwriting cycle dead.  One of my favorite analysts—and a hell of a good writer—Carl McDonald of CIBC postulates the following:

“Mountains of evidence suggest managed care is a cyclical business, with regular patterns of rising and falling margins….The historical evidence looks indisputable, but the question remains: will it be this way going forward?  Is there still an underwriting cycle?  We think the answer is no.”

He goes onto the say that health plans will still have ups and downs.  But the ups and downs will be less pronounced because health plans have a better handle on cost trends then ever before (technology has speeded up reporting) enabling plans to adjust prices more quickly than before.

I admit that I’ve never been much of a visionary.  I tend to look at history as a predictor the future.  If the price-to-earnings ratio of the stock market is above historical averages, I look for stock prices to fall.  If Yankee shortstop Derek Jeter has a high batting average against a particular pitcher, I expect him to get a hit when he faces that pitcher.  

In short, I’m not ready to declare the insurance cycle dead. I’ll agree, however, that future cycles will likely be less pronounced.  So if McDonald and I disagree, it may more semantics than substance—which is another way of saying we’re both hedging. 

Meanwhile, here’s a look at some of the first-quarter MCR troubles of top health plans, along with the various explanations of plan executives.  You be the judge if the worm is turning.

*Stephen Hemsley, chief executive of UnitedHealth Group (Minnetonka, MN), basically admitted the company got sloppy in its forecasting of medical costs—failing to adequately project the prices it would have to pay for out-of-network medical services and guessing wrong on cost trends for high-deductible and consumer-directed products.  United officials said HDHP/CDHP costs tend to soar in December when members rush to get treatment before the deductible resets for the next year.  Why this should suddenly be news to a company that has been a big player in the consumer-directed market for some time wasn’t clear. 

*David Colby, chief financial officer of WellPoint Inc. (Indianapolis) said the company was waiting for a Medicaid reimbursement rate hike that never came—resulting in “unacceptably high” Medicaid MCRs in two states.  One of the states was California, where the company is negotiating for higher reimbursements.  The company has also initiated other cost-control efforts, including recontracting with labs, reducing physician fees, closing drug formularies, and restructuring hospital networks.

*The red flag raised by WellPoint over Medicaid MCRs put the spotlight on Medicaid health plans in general—pushing down shares in Amerigroup, Centene and Molina.  Amerigroup said medical costs in Georgia were higher than expected, driven by dental, drug and in some case in-patient expenses.  Centene also reported higher-than-expected physician costs in Georgia.  Molina saw its stock bounce back after it reported no first-quarter MCR problems.

*By the time Humana Inc. (Louisville, KY) reported an increase in first quarter 2007 MCR, the market was already sufficiently spooked to drive down the company’s stock—despite the fact that Humana reported better-than-expected profits.  Wall Street analysts estimate that Humana’s Medicare Advantage product line alone drove the increase in MCR.  Shares in Humana are also susceptible to investor concerns that Congress will scale back Medicare HMO payments. 

*And finally, Health Net (Woodland Hills, CA) saw its shares fall 5% on April 30 and then bounce back somewhat the next day as investors tried to make sense of the company’s prospects after it reported solid but hardly spectacular first-quarter results.  Medical cost ratio was up—but mostly that was expected.  And while I couldn’t help but note that commercial medical costs were rising slightly faster than premium yields, the company said yields would end up topping cost trends for the year.

So what’s the bottom line?  Remember Aetna, which took it on a chin a year ago when costs got ahead of premiums.  The company said at the time that the shortfall was related to a few specific accounts and that all had been fixed.  Judging by first-quarter 2007 results, Aetna was right.  So there’s a good chance that all the MCR woes mentioned above are also one-time blips.  There’s a good chance all is being corrected as we speak.  There’s a good chance all is well.  And a cycle runs through it.

***


Aetna to Buy Humana? Say It Ain’t So.

March 16, 2009

In the “you’ve got to be kidding me” category, shares of Humana soared last week on rumors that the company was in talks to be acquired by Aetna. 

Whatever Humana’s motivation might be given its battered stock price, I doubt this is the right move for Aetna.  I always get nervous when a company announces a major shift in strategy, especially if the shift is spearheaded by a major acquisition.  Does this approach ever work?

The acquistion of Humana would represent a major shift for Aetna on two fronts:

1. The sheer size of the deal would dwarf anything Aetna has pursued since its ill-conceived mega-merger and acquistions strategy of the 1990s (US Healthcare, Prudential, NYLCare).  Instead, Aetna has since successfully pursued a lot of small, targeted deals aimed at expanding its product portfolio and geographic reach in promising areas.

2. The acquisition of Humana would represent a major expansion for Aetna into Medicare in particular and government business in general—this at a time of heightened regulatory uncertainty and confusion over the future of Medicare health plans.

In short, I’d be surprised if this rumor is well-founded.

I last spoke to Aetna chairman and CEO Ron Williams two months ago, and he told me that the company remains consistent in its approach to M&A.  Granted, this wouldn’t be the first time a CEO told me one thing and did another. 

As for Humana CEO Michael McCallister, I usually interview him every year for the annual outlook for managed care issue of Managed Healthcare Market Report.   This year he never got back to me.  Hmmmm!


“Sicko” Moore is Back

March 13, 2009

Showtime has been airing Michael’s Moore’s documentary “Sicko” about the U.S. healthcare crisis.  You can watch it tonight and again on Sunday.  It might be a good idea to tune in now that the debate over healthcare reform is heating up.  I wrote a review of “Sicko” nearly two years ago around the time the movie was released (see below).  I still stand by what I said.

***

Michael Moore Right than Wrong on Healthcare

by Carl Mercurio (Originally published June 19, 2007)

It’s time for a fair, objective and constructive assessment of Michael Moore’s new movie “Sicko,” which debuts in theaters across the county on June 29.  After all, that’s what the healthcare industry seems to want—a fair and objective assessment.

“A review of America’s healthcare system should be balanced, thoughtful and well-researched to pin down what works and what needs to be improved.  You won’t get that from Michael Moore,” says Ken Johnson, senior vice president of the Pharmaceutical Research and Manufacturers of America (Washington).

“I don’t think Michael Moore set out to make a balanced movie,” Karen Ignagni, president of America’s Health Insurance Plans (Washington) is quoted in one media report.  She adds, “He set out to make a movie about government-run systems and imposing them on the United States as the solution to the healthcare crisis.”

O.K., so let’s be balanced, objective and thoughtful.  Here’s what I took from the film after viewing it at a New York press screening this month.

Like all Michael Moore films, “Sicko” is emotional, thought-provoking, and politically charged.  He portrays as villains America’s health insurance plans, drug companies, the government and to a lesser extent hospitals and physicians.

The heroes are good, hard-working Americans who have suffered terrible emotional, physical and financial hardships after being denied care by their health plan or because they lack health insurance all together.  Despite being billed as a comedy, “Sicko” is not nearly as funny as Moore’s prior films. This time, the tragic subject matter overwhelms even Moore’s wry humor.

Nor is it Moore’s best film.  That distinction belongs to “Bowling for Columbine.” But the fact that it’s not his best is not his fault.  It’s only because the topic has already been covered so well and so extensively.  We lack neither knowledge nor understanding of the fundamental flaws in our healthcare system.  What we lack is the political will to do anything about it.

Moore Wants to End Profits in Healthcare

 “Sicko” calls for an end to profit motives of any kind in healthcare and advocates universal coverage of three types: 1. Canada’s single-payer government insurance program.  2. The British and Cuban systems—true socialized medicine in which the government owns hospitals and employs physicians.  3. France’s multi-payer system, which relies on public and private funding.

All three systems offer healthcare that is free of charge at the point of care.  All achieve superior overall results to the U.S. at a lower cost.  Yes, regrettably, this is true—as any objective, balanced and thoughtful assessment of the data will attest.

Moore also implies that everything you could possibly want is provided free and in a timely fashion in these systems.  That’s simply not true.  Every system has shortcomings—some more significant than others.

But let’s be fair: in the main, these systems are equitable, humane and viable alternatives to a failing U.S. system.  And whatever shortcomings critics may point to, these government-run systems provide one seeming guarantee that the U.S. system can’t claim, even for people with insurance coverage: they protect you from going bankrupt from healthcare bills.  Isn’t that what insurance is supposed to be all about?

 “Sicko” also offers high praise for the Clintons for taking on universal healthcare with their ultimately doomed initiative.  The irony is that the Clinton proposal would have afforded HMOs a central role.  Jonathan Cohn, in his book “Sick: The Untold Story of America’s Health Care Crisis and the People Who Pay the Price” (HarperCollins, 2007), notes that the Clintons didn’t have the resolve to advocate all-out single-payer healthcare back in the early 1990s  So they tried—and failed—to push through a compromise that included private health plans. 

The day may well come when the health insurance industry regrets working so hard to shout down the Clinton plan.  Think how far the industry has already come—or been dragged by popular opinion—in advocating a universal healthcare compromise of its own.  The industry’s formal statement on “Sicko” says, “Washington and the states should take immediate action to ensure that every American has healthcare coverage.”  For the record, that’s an industry trade association calling for government intervention.  It’s a far cry from “Harry and Louise.”

A Failure of Managed Care Leadership

 “Sicko” also implies that preventive care services in countries with government-run systems are superior to the U.S.—again, suggesting that this is the fault of a system dominated by for-profit insurance companies.  That’s not entirely fair.  Data show that many preventive measures improve dramatically for people in managed care plans. 

But what happens to the healthy has never been the rub against managed care.  The problem is what happens when you have a serious medical problem. 

Harvard University professor Robert Blendon once offered a provocative assessment of public attitudes toward managed care after the first HMO horror stories started to emerge.  Blendon pointed out that the HMO backlash of the 1990s actually occurred as overall customer satisfaction with HMOs was pretty high.  His conclusion: people are willing to endure obtrusive administrative barriers and other annoyances as long as they aren’t denied care when they are really sick.

His solution was a high-risk insurance pool that would ensure coverage to those with high-cost medical conditions. (The Clinton solution was to heavily regulate HMOs, restricting the ability of health plans to deny coverage and care).  Maybe it would have worked; maybe not.  The point is that this was a decade ago.  All this time the managed care industry has known that denying care to its own sick members is among its most unconscionable—and untenable—behaviors.  The industry has done nothing to address the issue.

Let’s be fair and objective—and painfully clear.  The leadership of the managed care industry has failed on two fundamental industry issues.  The first is a policy issue: the failure to offer a viable solution to the problem of the uninsured immediately following the demise of the Clinton healthcare proposal; instead, the industry waited more than a decade as the ranks of the uninsured swelled to more than 45 million.  The second is a consumer issue: the failure to consistently provide plan members with the insurance protection they need—and the healthcare coverage they have paid for—when they are sick. 

Both are moral issues as well, and Moore couches them as such.  They are central to “Sicko” and in fact to every thoughtful, fair and balanced critique of the managed care industry.

***


Cutting Healthcare Costs to 12% of GDP

March 12, 2009

Most healthcare analysts agree that cutting costs must be a key component of any healthcare reform effort.  Actuarial firm Milliman has a new report showing how the U.S. can reduce healthcare spending from 16% of GDP (where it sits today) to about 12% of GDP.  The chart below from the report lays out the specifics.  Click here for the full report in PDF.


DeParle on Healthcare Forum: “It Feels Different Already.”

March 11, 2009

White House director of health reform Nancy-Ann DeParle wrote in an op-ed piece in the Boston Globe titled “Ready to Act on Healthcare,” that unlike the failed reform effort of more than a decade ago, “This time, it feels different already.”  She cited an understanding by parties on both sides of the political aisle that the current healthcare system can’t be sustained. 

Writes DeParle, “Even a representative of the insurance companies that famously played such a huge role in killing reform in the 1990s pledged the industry’s cooperation this time around.” 

Let the debate begin!


Aetna Says Consumer-Directed Healthcare Works

March 11, 2009

I must confess that I’m skeptical every time someone comes out with a study showing the savings associated with consumer-directed health plans tied to HSAs and HRAs.  I’m not saying the concept doesn’t work (I’m enrolled in an HSA plan myself).  It’s just that I never feel like I have enough information to assess whether the savings are real or just a numbers trick. 

That said, Aetna keeps pushing out studies on the topic—the latest claiming that members enrolled in an HSA or HRA plan showed “sustained savings for employers over a five-year period, with members getting the care they need.” 

The conclusion is based on claims and utilization data for 2.6 million Aetna members, of which 410,000 were enrolled in an HSA or HRA plan and the rest in a traditional PPO.  The study also found that CDHP members had fewer emergency room visits and higher utilization of chronic and preventive care, generic drugs and online decision-support tools than PPO members. 

You can find the Aetna press release on the study here.  Judge for yourself.

Addition (March 25, 2009): An Aetna official told me the study didn’t measure whether employees themselves paid more because of cost-shifting as a result of being enolled in a CDHP; however, she added that in general, “There is shifting going on.”


Scaling Back Retail Clinics

March 11, 2009

A news report (here) that CVS Carmark would temporarily close a number of its retail clinics reflecting seasonal demand comes as no big surprise.  I argued more than a year ago in an opinion piece (see below) that the rapid expansion of retail clinics wasn’t sustainable.  I expect other operators of retail clinics to scale back hours or outlets as well. 

***

Retail Clinics Are a Solution, But Not the Solution

by Carl Mercurio
(originally published, Oct. 23, 2007)

There continues to be a lot of buzz around retail health clinics located in drugstores, supermarkets and mass merchandisers.  These clinics are staffed by nurse practitioners and offer convenient treatment of minor ailments—i.e., coughs and colds—for about $55 per visit.

Some would argue that the clinics point to the beginnings of a revolution in healthcare—breaking the mold by offering the kind of convenience, low-cost and price transparency pioneered by retailers like Wal-Mart.

Watch healthcarecosts tumble as physicians are forced to compete with lower prices. Watch customer service improve as physicians offer the same hours and convenience.   Watch as price-transparency and consumer-centered care expand beyond these clinics into the healthcare system at large.

That’s the theory—and no doubt there’s some truth to these arguments.  Still, I can’t help but wonder if we’ve become so desperate to find workable market-driven solutions to America’s healthcare crisis that we tend to latch onto the promises of relatively minor developments and kid ourselves into thinking we’ve found the answer.

The truth is that retail clinics are at best a limited solution to a very specific problem—providing convenient and low-cost treatment of a very limited number of acute medical conditions.  The clinics aren’t meant to replace primary care physicians and don’t treat chronic conditions—meaning they address only a tiny fraction of the cost drivers in healthcare.

Nor is it clear yet whether retail clinics represent a viable business model.  A recently released study by Corporate Research Group, parent company of this website, offers a grim financial assessment.

Operating losses at 548 retail clinics opened as of August 2007 were running at about $90 million annually.  That doesn’t include capital costs of about $60 million to build the clinics.  Assuming the industry reaches its lofty goals of opening some 2600 clinics over the next three years, cumulative operating losses through August 2010 will top $340 million.  Again, that doesn’t include capital costs.

Essentially, retail clinics are being subsidized by companies like CVSand Walgreen.   The hope is that the clinics will drive store foot-traffic and prescription volume at in-store pharmacies.  Mass merchandisers like Wal-Mart, which receiveminimal revenues to lease space to clinics, are also looking to the clinics to drive traffic and prescriptions.

Thus, the decision to continue to host these clinics will ultimately be an economic one.   Are they bringing in the requisite foot-traffic and ancillary sales?  If the answer is “yes,” then all is well.  If the answer is “no,” then don’t be surprised to see a rack of Doritos where the clinics once were.  To date, patient volume among retail clinics has been lower than expected—a bad sign.

Don’t get me wrong.  I’m not down on retail clinics.  They can and will fill a market niche.  But let’s be realistic.  The economics suggest that a major shakeout will occur well before the industry comes close to hitting its growth targets.  Consolidation and the scaling back of construction plans will result in a handful of retail clinic operators dominating the market—squeaking by on very thin profit margins and subject to wide seasonal variation in patient volume.

The bottom line is that retail clinics will do very little to address the broader challenges facing the U.S. healthcare system. Those challenges include rising costs, the uninsured, and what economist David Wyss once referred to as “inadequate healthcare insurance sold as if it were adequate.”

And now I’m off to my local CVS outlet here in New Rochelle to buy a pack of gum.

***


Another Shot-Gun Marriage: Short-Term Considerations Bring Merck and Schering-Plough Together

March 10, 2009

To most industry observers, the merger of Merck and Schering-Plough is no surprise, given the close ties between the companies on Vytorin and Zetia (cholesterol lowering drugs) and the considerable merger skills of Schering CEO Fred Hassan, who led Pharmacia into the arms of Pfizer years ago.  For Merck, once the company with the best reputation in the industry—a reputation tainted by the Vioxx debacle—this is the first large merger in its history. 

The immediate catalysts for the merger are concerns about pressure on drug prices by the Obama administration and loss of patent rights to some important drugs.  Short-term, the consolidation savings and a larger pipeline will be beneficial, but will do little to the long-term weaknesses in innovation and new drug discovery.  Indeed, the scientists in both companies are much more likely to sneak online and look for new jobs than focus on innovative research in either Merck or Schering. 

Furthermore, throwing money at research rarely leads to commensurate increase in productivity—large organizations leave no room for creativity and serendipity among the ranks.  The $41 billion that Merck will spend on this acquisition could have been spent in many ways.  Merck could have gobbled up dozens of smaller biotech companies (many at fire-sale prices) with cutting edge technologies.  On balance, though, this merger is a case of low risk, low return equation. 

What’s next?  Bristol Myers gets “merged.”  The only question is: will it be with Sanofi-Aventis or Astra-Zeneca?


Hope Aside, Does Healthcare Reform Obama-Style Stand a Chance?

March 9, 2009

When it comes to healthcare reform, there are few surprises in President Obama’s first budget.  The only question is what are the odds of the plan passing?  Carl McDonald of Oppenheimer and Carl Mercurio of CRG discuss the prospects and implications of healthcare reform Obama-style.  See video here.


HMO Stocks “Are Ruined,” Cramer Says

March 6, 2009

Really, really brief comment by Jim Cramer of TheStreet.com on HMO stocks.  Click here to watch the video.


Will WellPoint Blink and Sell Its PBM?

March 5, 2009

The Financial Times reported today that WellPoint has put its pharmacy benefit management division on the block—or “up for auction” to quote the FT.  The potential price?  “Anywhere from less than $1bn to five times that amount,” the FT says.  WellPoint had no comment.

I suppose you can argue that any company—in whole or in part—is up for sale at the right price.  But barring someone making a mad stupid bid, the main conclusion I would draw from the PBM unit’s sale would be that the pressure to “do something” got to WellPoint CEO Angela Braly and her management team.

Managed care companies that own PBMs pitch a simple concept to employers and other clients: if you let us manage both your medical and drug benefits, we’ll create an integrated program that better controls total healthcare costs. 

The problem is that it’s difficult, if not impossible, to prove that integration works.  Nor do health plan-owned PBMs typically enjoy the same purchasing power as giant standalone companies like Medco, CVS Caremark and Express Scripts.  Furthermore, health plan-owned PBMs struggle to win business from anyone other than their own captive medical members.

But WellPoint’s PBM is different.  It actually has been pretty successful at winning outside clients, which account for nearly a fourth of its membership.  It also has the scale to wield considerable purchasing power.  And most importantly, it fits neatly into WellPoint’s broader corporate strategy around integration. 

So what’s changed?  Shares in WellPoint have fallen 60% since Braly became CEO in June 2007.  In fairness, a lot has happened in the world since June 2007, and other managed care company stocks have been hit even harder. 

But you either believe in your company’s strategy or you don’t.  While there’s nothing wrong about divesting a PBM unit (many analysts argue that it’s in fact the right move), my guess is that the sale of WellPoint’s PBM would be mostly about appeasing weary shareholders.  Whether it leads to a viable new strategic vision remains to be seen.


More on Prevention: There is a Role for Government

March 4, 2009

A study published last week in the New England Journal of Medicine concludes that lowering the calories in your diet will lead to weight loss, irrespective of the composition of the diet (carbohydrates or fats). While this was entirely predictable, it serves as a reminder why healthcare costs are so high and how easy it is (at least in theory) to reduce them drastically: eat less. 

I have commented before on the value of primary prevention—that is, preventing a particular disease from hitting us in the first place (as opposed to secondary prevention—preventing a disease from progressing once a diagnosis has been made). According to the January/February issue of the journal Health Affairs, about 75% of the $2.2 trillion the United States spends on healthcare goes toward treating chronic conditions like diabetes, heart disease and cancer.  Of the three, the incidence of diabetes and heart disease can be reduced drastically by maintaining healthy lifestyles and eating habits. There is broad agreement in the scientific community that low caloric intake is associated with reduced rates of diabetes and heart disease, and likely with longevity. 

So we know what to do, but how to communicate it to those who would benefit the most is the challenge. Many feel that it’s nobody’s business how people treat their own body have a strong argument as long as people pay their own medical expenses.  On the other hand, most people who don’t pay any attention to what they eat are as irresponsible (mostly to themselves and their families, but also to society) as those who don’t plan for the future in other areas.

Since economic circumstances and education (which often correlate) force people into a particular lifestyle and eating habits (of course, eating less can also be economically advantageous), here is where government (local or federal) can step in and induce changes.  Initiatives (like those in New York City), to reduce smoking, reduce eating trans-fats, posting calorie counts of foods and possibly reducing salt intake are good first steps in the right direction.  More scrutiny of fast food offerings may be appropriate.  Individual counseling (by healthcare providers) is too slow and ineffectual.  Massive education campaigns by government agencies and private organizations (on the air, schools and colleges) and insurance policies that directly reward lower caloric intake should be instituted at once.


DeParle, Sebelius and Hope

March 3, 2009

I must confess, I know little about newly named healthcare czar  Nancy-Ann Min DeParle and even less about Secretary of Health and Human Services nominee Kathleen Sebelius.  DeParle ran Medicare under Clinton from 1997 to 2000 when I had just started covering healthcare.  Sebelius is the two-term Democratic governor of the thoroughly red state of Kansas, a place I visited once about 20 years ago and where I ate the best steak I ever have had in my life.

Here’s what I do know.  Both DeParle and Sebelius get high praise from people I respect. 

Jonathan Cohn, senior editor of The New Republic and author of Sick, wrote of DeParle: “DeParle is smart—rocket scientist, brain surgeon, 1600 SAT smart.  And she knows as much about health policy as anybody you’ll encounter in Washington….DeParle also gets high marks for her political sense.  She knows her way around Washington and, by all accounts, should be able to integrate herself within the White House policy operation easily.”

I also respect the integrity of the people of Kansas, although they are as alien to me (a boy from the Bronx) as I am to them.  If they could elect as governor a pro-choice, pro-sex education, anti-death penalty Democrat who supports universal healthcare, blocked the sale of Blue Cross Blue Shield of Kansas to Anthem, refused campaign contributions from insurance companies, and vetoed a bill that would have allowed Kansans to carry concealed handguns, then Sebelius must have something going for her.

Both DeParle and Sebelius also have a lot of healthcare experience.  Prior to running Medicare, DeParle headed up health and personnel for the Office of Management and Budget under Clinton and also ran Tennessee’s Medicaid program.  Sebelius was elected to two terms as Kansas insurance commissioner.  In other words, these are women who served on the front lines—regulating health plans, dealing with financial concerns and budgetary constraints, and fighting the good fight.

In short, what little I know about DeParle and Sebelius suggests that they are the right women for the daunting task of reforming America’s healthcare system.  I only hope they’ve paid their taxes.