I’ll be on the road the next few days, so posting will be light to nonexistent.
UnitedHealth Processes 60 Billion Transactions Annually
July 2, 2009UnitedHealth Group has published a white paper titled Health Care Cost Containment – How Technology Can Cut Red Tape and Simplify Health Care Administration, which provides some interesting ideas on how IT can reduce healthcare costs. Perhaps the most interesting part, however, are the details about United”s own operations:
UnitedHealth Group’s 12,000 technology professionals oversee 30 terabytes of health care data and invest seven million hours annually in application development. In funding and arranging $115 billion of health care we interact with over 5000 hospitals and 650,000 physicians across the country. Each year our technology systems process 60 billion transactions and support 82 million calls, routed to 20,000 customer service agents….
UnitedHealth Group now has 30 million magnetic swipe cards in circulation that would eliminate much red tape for patients, but full adoption will require greater uptake of matching technology by doctors’ offices and hospitals across the nation….
UnitedHealth Group’s OptumHealth 2008 survey of physician practices found that 20 percent of physicians were submitting all claims electronically, 6 percent were receiving all remittance advices electronically and only 3 percent were receiving all payments electronically. Larger numbers of physicians were using a combination of paper-based and electronic systems: 68 percent for submitting claims, 57 percent for receiving remittance advices and 47 percent for receiving payments. When asked what prevented them from fuller adoption of electronic claims processing and payment, those surveyed cited physicians’ preference and the lack of a reliable, easy-to-use system that encompassed all payers….
UnitedHealth Group’s commercial business already delivers 55 percent of claims payments and remittances electronically to more than 400,000 health care professionals nationwide. The largest electronic claims payment systems include Emdeon, Payformance and OptumHealth Electronic Payments and Statements.
(Hat tip: Scott Fidel, Deutsche Bank)
‘It’s Time for Healthcare Reform,’ DNC Ads Say
July 2, 2009Here are new Democratic National Committee TV ads “featuring real people telling their stories of lost coverage, watching loved ones go without care, and making the case for why we need reform.”
Reader Survey: Managed Care Is…(Fill in the Blank)
July 2, 2009A decade ago, then Kaiser CEO David Lawrence joked that “managed care has gone from being a communist conspiracy to a capitalist conspiracy.” Given the ongoing debate over how to reduce healthcare costs and improve quality, I’m wondering how you would finish the following sentence: Managed care is ….. a communist conspiracy? a capitalist conspiracy? the future of healthcare? doomed?
Kaiser, IT and the Future of Healthcare
July 2, 2009McKinsey Quarterly has an interesting Q&A with Hal Wolf, COO of the Permanente Foundation, the umbrella organization for Kaiser Permanente’s medical groups, highlighting some of the unintended positive consequences of integrated information technology. Says Wolf:
Our IT system was originally designed to provide information about individual patients, but our physicians quickly realized that real value could be derived from aggregating the patient data into disease registries. Cardiovascular disease and diabetes were among the first registries we created. Today, we have more than 50 registries. These registries enable all team members to determine how well their patients are doing in comparison with other KP patients, as well as how well their patients’ outcomes stack up against national and international benchmarks.
When we started these registries, we began by tracking outcomes and co-morbidities. Over time, however, the registries have grown more sophisticated. We can now determine how even small changes in care pathways can have a significant impact on outcomes, and we can study patients with specific combinations of co-morbidities to identify the best treatment approaches for them.
Wal-Mart Backs Employer Mandate
July 1, 2009I wanted to alert you to a good post by Jonathan Cohn of The New Republic on the news that Wal-Mart is backing an employer mandate for health insurance. Writes Cohn:
Most reform advocates support the idea, arguing it’s necessary both to raise the money necessary to finance universal coverage in the early years and to protect existing employer coverage for people who already have it. But many conservatives, not to mention many trade groups, detest the idea — calling it an unconscionable burden on business and overreach of government authority.
Starting today, those critics are going to have a harder time making their argument stick. And it’s all thanks to Wal-Mart.
Yes, Wal-Mart — the company famous for finding new and creative ways to squeeze employee health benefits — has today endorsed, in principle, an employer mandate.
There’s Money in Healthcare Fraud
July 1, 2009The Blue Cross Blue Shield Assn. reported that anti-fraud efforts among its member companies saved nearly $350 million in 2008, an increase of 43% from 2007. The number of cases opened increased nearly 34%.
Separately, WellPoint (the nation’s largest owner of BCBS plans) said it saved and/or recovered nearly $75 million in 2008 from anti-fraud efforts.
How much is lost to healthcare fraud every year? According to the FBI, an estimated 3% to 10% of all healthcare spending – or up to $240 billion – is lost to healthcare fraud annually.
In 2007 (the latest data available), the FBI investigated 2493 cases of healthcare fraud resulting in 839 indictments, 635 convictions, $1.12 billion in restitution, $4.4 million in recoveries, $34 million in fines, and 308 seizures valued at $61.2 million.
The National Health Care Anti-Fraud Assn., which released a report last month on the problem of healthcare fraud, points to Florida — especially South Florida — as a hotbed of activity.
One example in Florida stands out – the problem of “phantom” health care providers – providers that do not exist except on paper, but who manage to defraud public and private programs of millions of dollars. A recent project in Florida to validate durable medical equipment (DME) providers demonstrated that nearly one third – 481 – of the 1600 DME providers simply did not exist. These phantom providers across South Florida collected hundreds of millions of dollars from Medicare, Medicaid and other public programs in a matter of years.
The NHCAA study notes that the example of Florida serves to highlight broad weaknesses in the nation’s overall healthcare system around fraud:
- A lack of effective controls in public and private health care programs, particularly when attempting to identify fraud prior to the payment of a fraudulent claim;
- The enormous losses which can be generated by a small segment of the system (one small geographic region generating hundreds of millions of dollars in fraudulent claims from just a few health care services);
- The impact from fraud affecting both public and private health care programs;
- The need for improved information sharing and cooperation between public law enforcement agencies;
- The additional – and equally important – need for information sharing between those public agencies and the private health insurance industry.
Given the need to control future healthcare costs to pay for reform, I’m guessing that efforts to detect healthcare fraud will get even more attention going forward.
Addition (July 1, 2009; 2:43 p.m.): The BCBSA fraud figures include commercial, FEHBP and other business lines, but exclude Medicare and Medicaid. Separately, industry groups tend to quote the lower end of the FBI’s range of 3% to 10% when estimating fraud as a percentage of healthcare expenditures.
Maybe Instead of Reforming Healthcare, Obama Should Start a Business
July 1, 2009I’ve been playing around with some state-by-state data on the Kaiser Family Foundation web site trying to figure out if there are any correlations between the uninsured and penetration levels for Medicaid, individual insurance and employer-sponsored insurance.
The first chart (below) shows for each of the 50 states and D.C. the percentage of the state’s population in Medicaid on the x axis and the percentage of people uninsured on the y axis. It suggests there is no correlation between Medicaid penetration and the level of uninsured.
The second chart (below) shows the percentage of each state’s population in individual health plans on the x axis and the percentage of people uninsured on the y axis. It suggests a small indirect correlation between individual insurance penetration and the level of uninsured; i.e., as individual insurance penetration rises, the percentage of uninsured falls (but only a little).
The last chart (below) shows the percentage of the state’s population in employer-sponsored health plans on the x axis and the percentage of people uninsured on the y axis. It suggests a substantial indirect correlation between ESI penetration and the level of uninsured, i.e., the higher the ESI penetration, the lower the level of uninsured.
I’d be interested in your thoughts on what this information means. To me it suggests something obvious: Medicaid and the individual insurance market (as structured today) aren’t adequate to pick up the slack of a faltering employer-sponsored health insurance market. (Btw, I also ran the charts for correlations between ESI, individual and Medicaid. Higher ESI penetration did clearly correlate to lower Medicaid levels, but the correlation wasn’t as strong as between ESI and the uninsured; there was no correlation between ESI and individual).
So the question is whether the reforms being proposed — i.e., expanding Medicaid and instituting individual market reforms — will do the trick. But you knew that already.
Are Healthcare Execs Bailing Out, Or Just Getting Old?
June 30, 2009Modern Healthcare reports in its June 29 issue that hospital CEOs are jumping ship in the face of a variety of pressures, including revenue shortfalls and the uncertainty of healthcare reform.
In the second half of June alone, more than a dozen healthcare CEOs announced departures or formally retired, including: Ed Dahlberg, 61, retiring as CEO of three-hospital St. Luke’s Health System, Boise, Idaho, effective next March; John Ferguson, 60, retiring as president and CEO of Hackensack (N.J.) University Medical Center, effective July 1 (June 22, p. 16); and Ellen Guarnieri, who is in her early 50s, president and CEO of 270-bed Robert Wood Johnson University Hospital at Hamilton (N.J.)….
The trend is not limited to health providers. H. Edward Hanway, 57, chairman and CEO of Cigna Corp., Philadelphia, announced his retirement effective in January, and Boston Scientific President and CEO Jim Tobin, 64, announced his resignation, which will be effective July 13.
Regarding turnover among health plan executives, Carl McDonald of Oppenheimer writes:
Half of the companies in our coverage universe have named a new CEO since 2006. The longest serving CEO in the industry is Richard Barasch of Universal American, while both Mario Molina and Mike Niedorff of Centene assumed the top spot in 1996, before both companies were publicly traded. (Allen Wise also became the CEO of Coventry in 1996, although he stepped aside at the end of 2004, before resuming the top spot earlier this year). Jay Gellert ranks fourth on the tenure list, as he took over in 1996. The turnover has been even more dramatic among CFOs, as there have been 10 CFO changes since 2006, including five switches in the last two years. Universal American also has the longest tenured CFO, in Bob Waegelein, followed by Stuart Huizinga of eHealth (2000), and Jim Bloem of Humana (2001).
Looks like the brave new world of healthcare in the U.S. will be led some different faces. Will they be up to the task?
Long-Term Care: The Next Healthcare Crisis?
June 29, 2009All this talk of late about promoting wellness and disease management as a way of controlling healthcare costs and helping people live longer, healthier lives got me wondering who is going to take care of all us old folks when our bodies start breaking down in the future.
The number of Americans aged 85+ alone (an indicator of long-term care demand) is expected to reach 21 million by 2050, up from just 4 million in 2000. Right now, something like 10 million people require LTC at any given time. The majority are cared for by unpaid help (e.g., children taking care of their parents at home); a smaller number are cared for at home by paid help; and only around 13% or so are in nursing homes. While numbers vary (I pieced the above together from the Urban Institute, Census Bureau and CDC’s National Nursing Home Survey), you can expect all of the above to increase substantially in the years ahead.
Who pays now — and who will pay in the future when there are too many old people (like me) and too few children to care for us?
The bulk of paid LTC services is funded out-of-pocket or by Medicaid; Medicare pays a smaller portion.
Only a tiny percentage of LTC is paid for by private insurers. That’s largely because LTC insurance remains a niche product aimed at helping the relatively wealthy and upper middle class protect their assets. According to the American Assn. for Long-Term Care Insurance, about 180,000 people received LTC benefits in 2008 (out of 8.25 million covered under LTC insurance). Total LTC premiums in 2008 were about $20 billion and claims expense was about $8.5 billion.
Leading insurers are Genworth, John Hancock, MetLife, Prudential and Mutual of Omaha. There are also 27 state public-private partnerships, in which individuals purchase private LTC insurance and receive some level of asset protection in case they exhaust their benefit and have to apply for Medicaid.
All of which suggests to me an expanded government role in the future to help fund LTC for an aging nation. The only question is at what cost to taxpayers.
End-of-Life Care Debate
June 29, 2009Some interesting thoughts on life-expectancy, aging populations and end-of-life care in The Economist (Hat tip: Infectious Greed). It’s an issue that often requires the type of tough choices few are willing to make.
The trouble with health care in America, says Muriel Gillick, a geriatrics expert at Harvard Medical School, is that people want to believe that “there is always a fix.” She argues that the way Medicare is organised encourages too many interventions towards the end of life that may extend the patient’s lifespan only slightly, if at all, and can cause unnecessary suffering. It would often be better, she thinks, not to try so hard to eke out a few more hours or weeks but to concentrate on quality of life.
Of course, the above paragraph can be read an entirely different way (I mean, a way the author didn’t intend), i.e., people always think there’s a fix for the U.S. healthcare system in general — when, in fact, any “fix” requires hard choices and sacrifices.
‘Deadlines and Commitments’
June 29, 2009Posting will be light today and tomorrow as we deal with other deadlines and commitments.
The Economist on Healthcare Reform
June 26, 2009The Economist has a couple of very good articles in its current issue on the U.S. healthcare reform debate.
The first is an opinion piece pointing to “two huge distortions” in the U.S. system: 1. the tax exemption for employer-sponsored health insurance, which it says encourages “gold-plated insurance schemes;” and 2. Fee-for-service provider payments that encourage overuse of care. (Btw, the piece warns that a public health plan “could harm innovation and distort the market further.”)
In other words, The Economist argues, it’s all about fixing the incentives. A much longer article in the same issue expands:
If American reformers doubt the power of incentives, they should visit Sweden. Like other relatively cheap OECD systems, Sweden’s single-payer model has been plagued by long waiting-lists—a sign, to American conservatives, of the rationing that goes with socialised medicine. Swedish health officials tried and failed to cut queues by increasing direct funding for hospitals and even issued an edict requiring hospitals to cut queues for elective operations to three months. Then, last year, the health ministry said it would create a fund into which it would pay SKr1 billion ($128m) a year for local authorities that managed to reduce waiting times to that threshold. Nine months ago virtually none of the counties passed, but this month the health minister revealed that nearly all had cut their queues to three months or less.
Full Disclosure: Condom Samples
June 26, 2009It’s rare that I accept healthcare product samples. But I couldn’t resist the offer from 5W Public Relations to provide samples of the X2 Condom from Ansell Healthcare, which is billed as “the first and only condom lubricated inside and out with Excite sexual enhancement gel — a breakthrough in sexual pleasure for both men and women.” The product is being released “just in time for National HIV Testing Day tomorrow,” 5W says. Be it known that I, Carl Mercurio, am doing my part to promote safe sex.
Cherry Picking, Lemon Dropping in Healthcare
June 26, 2009Health insurance reforms being kicked around in Congress include provisions for guaranteed issue, community rating and a variety of other regulations designed to keep coverage affordable, available and adequate. The question is whether regulation is enough, or is a public health plan needed — as President Obama says — to keep insurers honest.
In this video interview, former Cigna public relations executive Wendell Potter says, “Regulation is not enough….I don’t think that this is an industry that’s honest enough to ever be regulated as it should be.”
David Whelan, writing in Forbes, agrees — but he thinks a public plan will become a dumping ground for the sick as insurers continue to cherry pick the healthy.
Insurance companies find ingenious ways to get healthy members in the door while being inconvenient to sickly applicants. That’s bad news for reformers, who imagine an egalitarian world that doesn’t discriminate against the sick. The four health care proposals now getting the most attention in Congress all require HMOs to offer coverage to all who apply, regardless of their health status.
Good luck with that. Insurance companies will have a financial motive to attract and keep the healthiest members, the ones who don’t rack up hospital visits or take costly medications. If Obama Care means HMOs will have to compete with a new public plan, a disproportionate number of unhealthy people will end up in the latter.
It’s an interesting dilemma. I’ve been a proponent of the public plan, but I’m not blind to the possibility that a government-run option will result in various unintended consequences that will have to be addressed later.
Addition (June 26, 2009; 3:13 pm): After writing the above, I wondered in true Machiavellian style why health plans would oppose a public option if they could use it as a risk selection mechanism. Then I remembered that Matthew Holt had already asked that very question:
As far as I can tell the regulation that AHIP is promoting would put them in a similar position to the role they play in Medicare in the commercial insurance market. But without a place to dump the people they don’t want to insure.
So here’s your quiz. If insurers need a place to risk-select against which they know will have to take the patients they don’t want, why is AHIP opposing a public plan?
It’s a good question.
Public Health Plan or Not, Study Sees Savings Potential
June 25, 2009The Commonwealth Fund published an analysis yesterday showing that savings can be achieved in the U.S. healthcare system with or without a public health plan. However, a public plan that pays providers Medicare rates would offer the biggest savings — as opposed to no public plan (i.e., only private plans offered through an insurance exchange) or a public plan that pays rates midway between Medicare and private health plans.
All three paths would produce substantial health system savings over the 11-year period from 2010 through 2020, with cumulative savings of $3.0 trillion under the Public Plan with Medicare Payment Rates scenario, $2.0 trillion under the Public Plan with Intermediate Payment Rates scenario, and $1.2 trillion under the Private Plans scenario….
Differences in system savings under the three scenarios derive from insurance administrative savings realized by the offer of a public health insurance plan in competition with private plans; from the tighter payment rates used by the public plan; and from the application of payment innovations and system reforms to a greater share of the insured population under the two scenarios that feature a public plan.
Nurses Group Calls for Single-Payer Healthcare
June 25, 2009I’d been wondering what happened to all the voices for single-payer healthcare. Yesterday, the California Nurses Assn. and Progressive Democrats of America issued a statement reiterating their call for single-payer healthcare.
Not that single-payer stands a realistic chance — or any chance for that matter — of making it into reform legislation this time around. But one day it may. And as I said in a prior post, it should be part of the debate at the very least to help better frame the discussion.
The joint CNA/PDA press release says that all other reform proposals “suffer the same limitations” because they…
- Leave the insurance industry, with its emphasis on generating profits and revenues rather than providing care, in control of our health.
- Fail to assure financial security of American families by not cracking down on insurance pricing practices.
- Avoid the strongest cost controls that are achieved in a single-payer system with one shared risk pool that covers everyone, elimination of the administrative waste associated with private insurers, and use of the power of the public entity to negotiate lower costs.
- Does not protect choice of doctor, hospital, and other providers, as occurs in a single-payer system, because insurers can still limit choice to their own approved network of doctors and providers.
We may have to refer back to these points one day if half-hearted healthcare reform brings about the type of unintended consequences that end up making things worse than they already are.
Health Plan PAC Money Makes Public Plan a Long-Shot
June 25, 2009Scary statistical analysis (here) from Nate Silver on how health insurance industry money is influencing Senators’ likely support of a public health plan option (Hat tip: Paul Krugman). Writes Silver:
Health care is one of those areas where both popular opinion and sound public policy seem to take a backseat to protecting those stakeholders who benefit from the status quo. But can we actually see — statistically — the impact of lobbying by the insurance industry on the prospects for health care reform? I believe that the answer is yes….
Max Baucus, who leads all current senators in money accepted from the insurance industry, was also somewhat unlikely to support the public option in the first place, but he almost certainly won’t be an advocate for it given the money he’s received. Taken in this context, one wonders whether Baucus was ever a sincere supporter of the public option, or rather, whether he used the poor CBO score that the Senate Finance Committee’s draft bill received (a draft that did not include a public option!) as an excuse not to have to bother with it.
Howard Dean Talks Healthcare Reform on Colbert Report
June 25, 2009Stephen Colbert of The Colbert Report offers his thoughts on healthcare reform in this video. Then he talks to former DNC chairman Howard Dean (see interview here), author of Howard Dean’s Prescription for Real Healthcare Reform.
Colbert: “Is there any truth to the rumor that under this public option surgeries will be performed by ACORN volunteers?”
Dean: “Only on the members of the Senate who vote against it.”
Sadly, I don’t know whether to laugh or cry.
Cigna Names Cordani CEO
June 25, 2009As expected (see prior post), Cigna Corp. announced it will promote company president David Cordani, 43, to chief executive effective year-end 2009 following the retirement of current chairman and CEO Ed Hanway, 57, (see press release). Company director Ike Harris will become chairman. Also as expected, Wendell Potter will not.
Projecting Industry Winners, Losers from Health Reform
June 25, 2009Wachovia recently surveyed about 200 institutional investors to get their views on healthcare reform. Here’s what the survey found:
Overwhelmingly investors believe that healthcare reform legislation will be passed this year and that it will likely cost well in excess of $1.0 trillion over ten years. Investors expect that the majority of the currently 47 million who are uninsured will be covered by the plan.
If a reform bill is passed, investors believe the following will result: Health insurers would be the most negatively affected, while generic drugmakers and healthcare IT firms would benefit the most. Investors believe diagnostic companies, hospitals, pharmacy benefit managers (PBM) and distributors would benefit modestly, while specialty pharmaceuticals, biotechnology, devices, and post-acute facilities would be hurt modestly.
Our survey asked detailed questions of services, devices, and therapeutics subsectors. A majority of services investors believe that employer-sponsored enrollment will decline significantly as a result of the plan. Device analysts believe that the market is correctly discounting the impact to stocks from healthcare reform. Therapeutics investors believe that its industry will be negatively affected only modestly, with the exception of generic drugs.
Former Cigna Exec Calls Health Plans ‘Duplicitous’
June 24, 2009There was nothing new in Senate testimony today by former Cigna public relations executive Wendell Potter. But it did hammer home — once again — the ugly truth that health plans make it virtually impossible for consumers to understand what exactly a particular policy covers.
When asked if the average person could understand their health plan’s explanation of benefits, Potter said, ”I couldn’t understand the one I got, and I’ve been in the industry for 20 years.” Said Potter:
Notices that insurers are required to send to policyholders—those explanation-of-benefit documents that are supposed to explain how the insurance company calculated its payments to providers and how much is left for the policyholder to pay—are notoriously incomprehensible. Insurers know that policyholders are so baffled by those notices they usually just ignore them or throw them away. And that’s exactly the point. If they were more understandable, more consumers might realize that they are being ripped off.
Potter added that the confusion was even greater for complex consumer-directed health plans and for limited benefit plans, which he said are akin to “fake insurance.”
An estimated 25 million Americans are now underinsured for two principle reasons. First, the high deductible plans many of them have been forced to accept – like I was forced to accept at Cigna – require them to pay more out of their own pockets for medical care, whether they can afford it or not….
Secondly….the big insurers have spent millions acquiring companies that specialize in what they call ‘limited-benefit’ plans. An example of such a plan is marketed by one of the big insurers under the name of Starbridge Select [a Cigna plan]. Not only are the benefits extremely limited but the underwriting criteria established by the insurer essentially guarantee big profits. Pre-existing conditions are not covered during the first six months, and the employer must have an annual employee turnover rate of 70 percent or more, so most of the workers don’t even stay on the payroll long enough to use their benefits. The average age of employees must not be higher than 40, and no more than 65 percent of the workforce can be female. Employers don’t pay any of the premiums — the employees pay for everything.
Remember Mayo
June 24, 2009As expected, healthcare reform appears to be stumbling over money — i.e., how to raise enough in taxes or cut enough in costs to pay for reform. Now might be a good time to think back to paragraph 81 of Atul Gawande’s piece in The New Yorker on healthcare cost and quality variation (see prior post), in which he highlights how Mayo Clinic keeps costs down while still delivering high-quality care.
“Decades ago Mayo recognized that the first thing it needed to do was eliminate the financial barriers. It pooled all the money the doctors and the hospital system received and began paying everyone a salary, so that the doctors’ goal in patient care couldn’t be increasing their income. Mayo promoted leaders who focused first on what was best for patients, and then on how to make this financially possible.”
(Hat tip: Stateofthedivision)
Something Missing from the Healthcare Reform Debate
June 24, 2009For all the coverage of the healthcare reform debate, there is one thing you almost never hear discussed: single-payer or nationalized healthcare.
I give Obama credit for trying to find a meaningful middle ground between a market-based system and a single-payer system — which is what his public health plan proposal is all about. But listening to the reform debate, you’d think Obama’s (politically) pragmatic approach and a free-market free-for-all are the only options.
My fear is that the unintended consequenses of — for lack of a better phrase — a half-assed approach to reform may actually set us back further (see prior post).
That’s why like it or not single-payer or nationalized healthcare should be part of the debate. At the very least, it would help us better frame the pros, cons and consequences of what we’re being asked to sign onto.
As I’ve written before (see prior post), all healthcare systems have their shortcomings. But in the main, single-payer or nationalized systems are “equitable, humane and viable alternatives to a failing U.S. system.” Proponents deserve a seat at the table.
No Line In Sand on Public Plan, Obama Says
June 24, 2009President Obama said in a press conference yesterday (audio here) that his Administration has “not drawn lines in the sand” on his proposal for a public health plan that competes with private insurers. He had to be pushed by two reporters to admit this, but really it’s in line with earlier comments from White House health czar Nancy-Ann DeParle (see prior post), who indicated in April that the President was open to compromise on the issue.
I view the comments — then and now — as further indication that when all is said and done there won’t be a public health plan that competes with private insurers. That said, Obama (not known for emotion) worked himself up a bit during the press conference in support of the public plan concept, which he called “an important tool to discipline insurance companies.”
The House and the American people are on his side on the issue (see prior post). The Senate Finance Committee isn’t. My guess is SFC — sadly — will win the day.
Posted by Carl Mercurio
Posted by Carl Mercurio
Posted by Carl Mercurio 


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